At GlowVera, we are committed to providing you with the best shopping experience. Below you will find all the information regarding our shipping policy.

Shipping Charges

• We are pleased to offer free shipping on all orders, no minimum purchase required.

Shipping Time

• All orders are processed within 1-2 business days.
• Once your order has been processed and shipped, it will typically be delivered within 3-4 business days.

Shipping Confirmation and Order Tracking

• You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Delivery Time Exceeded

• If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Shipping Address

• Please ensure that your shipping address is correct at the time of checkout. We are not responsible for incorrect or incomplete addresses.

Undeliverable Packages

• In the event that a package is returned to us as undeliverable, we will contact you to arrange a reshipment.

Customs, Duties, and Taxes

• GlowVera is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Stolen Packages

• GlowVera is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your local carrier. If you have any further questions on how to do this, please reach out to our customer support team.

Contact Information

For any further questions regarding our shipping policy, please contact us at:

• By email: contact@glowvera.store
• By visiting this page on our website: https://glowvera.store/contact-us/

Thank you for shopping with GlowVera!